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Patient Portal and PHR Info
PHR's and Patient Portals Examined

Patient Medical Information: 3 of 10 Critical Features of Patient Portals


I think the reasons are obvious for this feature.  A patient wants access to their own medical information.  The patient is truly the owner of their medical history so they should have 24/7 access to it.  Also, providing this information keeps patients more involved in their care and can lead to improved outcomes because patients take better care of themselves.


A system should at the very least be able to send out the Test Results, Problem Lists, Current Medications, Allergies, and Immunizations.  Another requirement is the capability for physicians to control what gets sent to the patients, or at least the ability to display patient friendly names for medical terminology.  I know this doesn’t sound very patient focused but you will need this in your back pocket if you plan to roll this functionality out at your organization.  Many places become concerned about opening up an unfiltered view of patients’ medical records online without some sort of control.  Without these features, you will be hard pressed to sell this to your physicians and clinicians.

Questions to Ask

To Vendors

What control do we have over the data released to patients?

How do patients see the information in the portal?  How easy is it for them to print or export to a PHR (personal health record)?

Is content linking available?

Does your system link to statewide immunization registries also?

For Patients

Am I able to see all of my health information?

Is anything restricted from my view? If so, why?

How far back does my online medical history allow me to see?

Posted by Aaron Carlock on October 19th, 2009 :: Filed under Choosing a Patient Portal
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